Shipping and Delivery Policy
At Prayas Art & Gallery, we take pride in delivering curated artworks safely and promptly to your doorstep. Please review our shipping and delivery policy to understand how we process, pack, and dispatch your orders.
1. Shipping Coverage
We currently ship across India. For international shipping, please contact us directly before placing your order at [email protected].
2. Order Processing Time
- All orders are processed within 2–4 business days after confirmation.
- Custom or commissioned artworks may require additional time, which will be clearly communicated at the time of order.
3. Shipping Charges
- Free shipping is available for prepaid orders above ₹5000.
- A standard shipping fee of ₹150* applies for orders below the threshold.
- Shipping charges (if any) are calculated at checkout.
4. Delivery Timeline
Estimated delivery time is 5–10 business days from dispatch, depending on the location. Delays may occur during peak seasons or due to unforeseen courier issues.
5. Packaging & Handling
All artworks are carefully packed using protective materials to ensure damage-free delivery. Fragile pieces are double-boxed or shipped in wooden crates, depending on the artwork size and value.
6. Tracking Your Order
Once dispatched, a tracking link will be sent to your registered email or mobile number. You can monitor the status of your shipment in real-time.
7. Delays or Damaged Shipments
While we strive for timely deliveries, external factors may occasionally cause delays. If your package is delayed or damaged in transit, please contact us within 48 hours of receipt with photographs and order details.
8. Contact
If you have questions about shipping or need help with a delivery, email us at: [email protected] or WhatsApp: +91 9993591607.